Frequently Asked Insurance Broker Questions

Answers to Common Insurance Broker Questions

Below are the questions our clients ask most often at One Stop Insurance Group Inc. Our licensed brokers are glad to walk you through any concern you have. For anything not covered here, give us a call at (754) 544-2772.

Quotes, Rates, and Pricing

Is the rate you quote me accurate?
We work hard to give you the most precise estimate possible so there are no surprises. When anything differs, our estimate tends to come in above the final price — we would rather promise less and deliver more.
My current insurer raised my rate sharply. How can I lower it?
If your premium has jumped, One Stop Insurance Group Inc can help you find more affordable options. Our brokers compare today's market to locate the most competitive pricing and build a package that fits both your coverage needs and your budget.
Do you charge for an insurance quote?
No. Schedule a no-obligation consultation and you will receive free quotes from multiple carriers so you can compare them side by side. We help you find the right quote with no strings attached.

Auto and Vehicle Coverage

How does insurance differ if my vehicle is financed?
When a vehicle is financed, the lender requires full coverage instead of the minimum coverage your region mandates. That means adding both collision coverage and comprehensive coverage to qualify.
Can you insure my RV or motorhome?
Yes. One Stop Insurance Group Inc offers specialized RV and motorhome insurance. Ask our brokers about customized plans built around your vehicle and travel habits.
What does collision coverage pay for?
Collision coverage handles repair or replacement when your vehicle is damaged in a crash with another vehicle or with an object attached to the ground. Payouts go up to the current cash value of your car.
What does comprehensive coverage pay for?
Comprehensive coverage handles repair or replacement when damage comes from unexpected events such as theft, vandalism, fire, natural disasters, falling or flying objects, or civil unrest. Payouts go up to the current cash value of your car.
What counts as an at-fault accident?
An at-fault accident is one where you are deemed responsible for causing it — whether through something you did or something you failed to do.
Is my friend covered if they borrow my car?
In most situations, car insurance follows the vehicle rather than the driver. So as long as your friend holds a valid license, your policy should cover damage that occurs.
What is an insurance lapse?
A lapse happens when you stop paying for or cancel your car insurance. We advise avoiding a lapse because it can lead to expensive consequences. With One Stop Insurance Group Inc, we help you keep payments on schedule and explain the risks involved.
What is a deductible?
When you file a claim, the deductible is the amount you pay before your insurer covers the remainder. As your dedicated brokers, we aim to connect you with carriers offering the lowest deductibles so you rarely pay out of pocket. That way you shop competitive rates and work with trustworthy lenders that put clients first.
How long do tickets and accidents stay on my driving record?
Most accidents and tickets remain on your record for about 3 years, though serious violations can stay for up to 10. For instance, an at-fault accident stays on your driving record for at least 6 years from the date of conviction.
Does my policy cover hail damage?
Comprehensive insurance covers hail damage because it falls under acts of nature. It usually involves a deductible, and for severe damage you are covered up to the actual cash value of the vehicle.
Am I covered for flood damage to my car?
Yes — comprehensive coverage also handles flood damage. If you want full protection for non-vehicular incidents, adding this coverage is essential.
I hit a pothole and damaged my car. Is that covered?
If your plan includes collision coverage or all-perils coverage, pothole damage is covered. Hitting a pothole counts as a single-vehicle collision and is therefore a covered loss.

Premiums, Limits, and Deductibles

How do limits and deductibles affect my premium?
Your premium is the amount you pay regularly to keep coverage active, and depending on the policy type you may pay monthly, quarterly, semiannually, or annually. For home, auto, or life insurance, limits and deductibles are common factors that shape your premium. A limit is the maximum amount covered on a claim — generally, a higher limit means a higher premium. Our agents can help you pinpoint the right coverage limit for your needs while staying on budget. A deductible is what you pay out of pocket for a covered claim, and choosing a higher deductible can often lower your premium. Talk with our professionals to see what suits you best.
What is no-fault insurance?
With no-fault insurance, your insurer processes your claim and covers the damage regardless of who caused the accident. This speeds up the claims process, and premiums rise for the party at fault.
When should I review my insurance protection?
We recommend reviewing your coverage at least once a year. If you have experienced a major life change, check in with us as soon as possible. Reach us at (754) 544-2772 to schedule an appointment.

Get in Touch

One Stop Insurance Group Inc logo
One Stop Insurance Group Inc

3940 Pembroke Rd, Pembroke Park, FL 33021

Phone: (754) 544-2772

Email: [email protected]

Hours: Mon–Fri 9:00AM–6:00PM, Sat 10:00AM–2:00PM, Sun Closed

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